After-Sale Service

b b b

After-Sale Service

Since its establishment, Guangxi jinbangtai has successively purchased advanced production equipment, established a complete set of perfect production lines, and has a group of professional technicians, which can provide customers with comprehensive and high-quality services. Over the years, the products produced by the company have been widely sold all over China and Southeast Asia, and are deeply loved by users.

While ensuring product quality, the company also tries to ensure that customers can get satisfactory service“ "Customer satisfaction" is our service tenet. Only by meeting the needs of customers can the company get practical development. Customer support is one of the preconditions for the long-term development of the company. Therefore, the company will provide the whole process service from pre-sales, production and after-sales. The company solemnly makes the following commitments:

  1. Provide customers with technical knowledge consulting services, visit customers' production conditions free of charge, and provide customers with appropriate filtering schemes.

  2. Free sample testing. The company can test the samples sent by customers free of charge to provide customers with reference.

  3. According to customers' requirements, the company provides free door-to-door installation and commissioning, and free training for machine operators.

  4. ?The machine has a one-year warranty. After receiving the customer's call, we will come to the door for maintenance in time, so that you have no worries.

  5. Ensure the timely supply of customer machine parts. If there is a problem with the customer's machine parts, we will send the parts within 24 hours to ensure the normal production of the customer.

  6. ?During the use of the machine, if there is a service request such as process transformation, the company will send professional technicians to the customer's production site for special technical guidance.

  7. During the warranty period, paid maintenance services will be implemented under the following circumstances:

? ?(1) Damage caused by man-made or irresistible natural phenomena;

? ?(2) Failure or damage caused by improper operation;

? ?(3) Failure or damage due to product transformation, decomposition and assembly.